FAQ

Q: Can I become a Sunrider Independent Business Owner (IBO)?

A: To become an IBO, you can click here to sign up

Q: Can a non-citizen or non-resident sign up as a Sunrider Independent Business Owner (IBO) in Singapore?

A: Currently only Australian/New Zealand Citizen and Australian/New Zealand Permanent Resident can sign up as a Sunrider Independent Business Owner (IBO). However, a non-resident can sign up as a Sunrider Preferred Customer or Retail Customer to enjoy Sunrider products.

Q: How do I purchase Sunrider products as a customer?

A: You can register as a Preferred Customer or Retail Customer to purchase Sunrider products, please click here to find out more information on how to sign up

Q: How to order online through Sunrider.com.au?

A: To order online, you will need to be a Sunrider Independent Business Owner, Preferred Customer or Retail customer. To register, please click here to sign up.

If you are a Sunrider Independent Business Owner, Preferred Customer or Retail customer, please click here to shop.

Q: Can I have delivery service for my orders?

A: We do provide delivery service to the customers once they place the orders. Please find the shipping details from the table below.

If the purchase order is placed before 2pm, the goods will be despatched from our Sydney warehouse the same day. If the purchase order is placed after 2pm, the goods will be despatched the next business day.

*The Express order (overnight delivery) must be placed before 2pm NSW time.

SHIPPING FLAT RATE

ESTIMATED DELIVERY TIMEFRAME

AUSTRALIA

REGULAR DELIVERY

Pickup (Sydney only)

FREE

Metro

2-4 business days

Regular Delivery

$14.95

Country

4-7 business days

Express Delivery*

$22.95

EXPRESS DELIVERY*

Metro

1 business day

Country

2-3 business days